LEGAL INFORMATION DOWN-UNDERS.COM

What is the Terms of Trading and Use of Prospect One, LLC?
Before you use the Prospect One, LLC web site, please read the Terms of Trading that govern your use of Prospect One, LLC.

What is the Privacy Policy of Prospect One, LLC?
For more info please read our [Privacy Policy]. Your personal information is used expressly by Prospect One, LLC and commonly owned businesses. It is our policy not to distribute e-mail or any other personal information received on our site to other businesses. Unless otherwise instructed by the customer, we will send out information to site visitors and customers from time to time to make them aware of discounts or other special promotions.

Is my credit card and personal information secure?
Our secure server software encrypts all of your personal information during purchases, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. In the event of unauthorized use of your credit card, most banks either cover all the charges that result from the unauthorized use (please check with your bank for more details).

How does Prospect One, LLC use my personal information?
You have our promise that any personal information you provide will never be used by anyone not employed by Prospect One, LLC. It is not the policy of Prospect One, LLC to loan, sell, or share customer information to anyone. Any financial information that is collected is used only to bill customers for shipped orders.

We collect contact information (such as your e-mail address) when you sign up for an account, place an order or when you volunteer it for other services. If you have placed an order at Prospect One, LLC, we may, from time to time, use the e-mail address you provided to send you information about news and offerings from Prospect One, LLC. If you do not wish to receive such updates, you can [remove] your e-mail address.

Sensitive information is always stored under a password, thus adding an additional layer of security. When customers set up an account at Prospect One, LLC, they are able to choose their own password for the account. This password may be changed at any time.

Does Prospect One, LLC use cookies?
We use your IP address to help diagnose problems with our server, and to administer our Web site. We also use cookies to help you recall orders and to make special offers to our customers. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as quick checkout and to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, or you can change your browser to enable this feature.

What about links to other web sites and services?
The Prospect One, LLC web site may contain links to other sites that are not under our control. These web sites have their own policies regarding privacy. You should review those policies before visiting the web sites. Prospect One, LLC has no responsibility for linked web sites and provides these links solely for the convenience of our visitors.

Does your site have typographical errors?
Sometimes. We do make mistakes on occasion when we enter information into our site. As such, we reserve the right to make ‘corrections’ to information found on our site and ‘corrections’ to orders if affected.

Do you change your prices?
Yes, we update our prices. Occasionally, a price may be entered into our site incorrectly and we do not catch our error until we process your order. As such, we reserve the right to make ‘corrections’ to information found on our site and ‘corrections’ to orders if affected.

Also, prices are based on the cost of our last shipment. It is not uncommon for our manufacturers to raise prices on us from time to time. Thus, our site may state different levels of pricing at different periods of time.